| The company has as its prime
objective the total satisfaction of its customers.To this end
we have identified a Quality Management System as the most appropriate
instrument for guaranteeing outstanding performance, improving
performance on the market and increasing profitability. |
|
| To pursue quality as well as
objectives of an economic/financial nature, the company proposes:
|
|
| - Constant involvement of all
personnel. |
| - Decisively counting on the quality
of the service provided by every single operator to the client.
|
| - Supplying advanced materials
and systems to the market, with the highest technical and performance
levels. |
| - The promotion of the continuous
improvement mindset. |
| - The spreading of training and
updating to all levels. |
| - Using a Quality Management system
in accordance with standards UNI EN ISO 9001:2000 and UNI EN
ISO 14001:1996. |
| - Creating a gratifying workplace
for employees. |
| - Integrating the Quality Management
system with respect for the environment. . |
| - Guaranteeing respect for legal
requirements. |
| - Preventing pollution, optimising
waste management and resource consumption. |
|
| Making the quality policy and
the objectives to be reached widely known is one of the primary
tasks of company management, who ensure that they are understood
at all levels and that they receive the necessary support for
full implementation. Each member of supervisory staff member
is responsible for implementing the quality system within his
or her own area of responsibility. During management review,
an "Annual improvement plan" will be drawn up which
will contain measurable objectives concerning the coming business
year. The owners confirm the duty of the Quality Assurance Department
to check the adequacy of the Quality System and the proper implementation
of the Company Quality Policy. |
